Orders & Returns

Terms & Conditions

Insurance and Delivery

Eligible items may be returned within the store's stated return window. Items should be unused, complete, and returned with original packaging and accessories when applicable.

No Refund and  Exchange Policy

We strive to provide you with the highest quality jewellery and great customer service.

Refunds

We do not offer refunds for any purchases

Fixing

We understand that sometimes preferences change or sizes may need adjustment. We offer size exchange within 48 hours of the original purchase date. The item must be unworn, in its original packaging, and accompanied by the original receipt.

Shipping Costs

Customers are responsible for the shipping costs associated with returning the item for exchange. We are not liable for any lost or damaged items during the return shipping process.

Final Decision

We reserve the right to refuse any exchange that does not meet the eligibility criteria outlined in this policy.